EmoSense - Enterprise Emotion Recognition Platform

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EmoSense - Enterprise Emotion Recognition Platform — Enterprise-grade emotion recognition platform for customer service optimization and sentiment analytics

Overview

Enterprise-grade emotion recognition platform for customer service optimization and sentiment analytics

The Problem

Organizations struggle to operationalize emotion signals from text, voice, and video at enterprise scale while keeping latency acceptable and access tightly governed.

The Solution

I built EmoSense in Flutter with Clean Architecture, BLoC, repository patterns, and enterprise-grade navigation—pairing the client with TensorFlow and Python pipelines for multimodal inference, RBAC‑aware portals, and analytics dashboards tuned for near real‑time monitoring.

Technologies used

Flutter 3.32.1Dart 3.0+Clean ArchitectureBLoC/CubitPythonTensorFlowComputer VisionAudio ProcessingMachine LearningREST APIRepository PatternMaterial Design 3GetIt DIAnimation SystemState ManagementEnterprise Security

Key Outcomes

  • Multimodal analysis roadmap spanning text, voice, and video with production-minded UX scaffolding.
  • Role‑based admin and employee experiences with analytics oriented toward CX optimization.
  • Graduate research project demonstrating CV + ML depth aligned with Nile University work.